General Manager - Chiswick

General Manager – No.197 Chiswick Fire Station

Love great hospitality, brilliant food and a venue with real character? This could be the job for you.

No.197 Chiswick Fire Station is a truly distinctive venue in the heart of Chiswick. Set inside a beautiful former Victorian fire station, it's a busy neighbourhood bar and restaurant that brings together great food, fantastic drinks and a welcoming atmosphere.

There's always something happening at No.197. We have a fantastic food offer, a great bar and plenty of opportunity to make the most of what this venue has to offer.

We're looking for an ambitious General Manager who can lead from the front, bring their own personality to the business and make No.197 an even bigger part of the local community.

About You

• You're a natural people person who loves hospitality and knows how to make customers feel welcome.
• You understand both food and drink, enjoy developing your knowledge and know how to create an offer that keeps people coming back.
• You're a confident, hands-on leader who develops their team and sets consistently high standards.
• You're commercially minded and understand how to drive sales, manage costs and make the most of every trading opportunity.
• You enjoy the pace and variety of a busy bar and restaurant, and know how to deliver great hospitality across different days and occasions.
• You have plenty of ideas, take pride in your venue and aren't afraid to try new things.

You could be an experienced GM looking for a new challenge, or an ambitious Deputy or Assistant Manager ready to take the next step. What matters is your energy, personality and ability to bring a team together to deliver something special.

At Portobello Pubs and Bars, we believe in Honesty, Integrity, Fairness, and of course - great hospitality. We’re proud to create welcoming pubs and bars where our teams feel valued, supported, and rewarded.

What We Offer You

Christmas Day off

50% food discount across all Portobello pubs and bars

50% drink discount across all Portobello pubs and bars

£50 birthday bar tab for you to enjoy

Paid breaks during your shifts

Access to Wage Stream - so you can use some of your pay before payday and also access discounts nationwide

Training and Support

And more!

What You Bring to the Team

We’re looking for people who care about hospitality and enjoy working with others to create great guest experiences both front and back of house.

We value people who are:

• Friendly, reliable, and team-focused
• Passionate about food, service and hospitality
• Calm and professional in busy environments
• Eager to learn and grow
• Proud of the details that make a difference

Thinking About Joining Us?

Follow us on Instagram at @portobellopubsandbars to get to know our venues and teams. We also encourage you to visit any site you apply for too - to experience the atmosphere, meet the team, and get a feel for what we’re all about.

Every Portobello venue is unique, with its own style and community. What stays consistent across all of our pubs and bars is our culture, our standards, and the way we look after our guests and each other. We’re looking for people who share those values and want to be part of a great team.